Frequently Asked Question


How can I place an order?

To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Follow the checkout process to enter your shipping and payment information, and complete your order.

What payment methods do you accept?

We accept payment via credit/debit card (Visa, Mastercard, American Express), PayPal, and direct bank transfer.

Can I track my order?

Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders within Australia are delivered within 3-7 business days.

Do you offer international shipping?

Currently, we only offer shipping within Australia. We do not ship internationally.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. Please refer to our Returns & Exchange Policy for more information.

How do I return an item?

To initiate a return, please contact our customer service team at (02) 4423 0642 or email us at jaycar_nowra@yahoo.com.au. We will provide you with further instructions on how to proceed.

Are all products covered by warranty?

Yes, all products sold by Nowra Electronics are covered by a manufacturer's warranty. Please refer to the product description or contact us for specific warranty details.

Do you offer customer support?

Yes, our customer support team is available to assist you with any inquiries or issues you may have. You can reach us at (02) 4423 0642 or email us at jaycar_nowra@yahoo.com.au.

Where is Nowra Electronics located?

Our physical store is located at 44 Berry Street, Nowra, NSW 2541. You are welcome to visit us during our business hours for in-person assistance.